MEI-Total Elevator Solutions – Kansas City
Services Offered for all brands of equipment
Modernization at KU Summerfield Hall
MEI has been providing elevator maintenance and repairs for Kansas University in Lawrence, Kansas for several years and this year, MEI completed a modernization project in Summerfield Hall. Summerfield Hall is a four-story building on campus that is used by hundreds of students studying film and media studies.
After experiencing problems with one of the Dover hydraulic elevators, MEI noted that the Dover solid state boards were obsolete and could not be repaired. Branch Manager Rob Gress and service mechanic Allen Williams approached KU and provided them with a proposal to have the elevator modernized. Since MEI and KU have built a strong relationship over the past years, KU agreed with MEI’s recommendations and the contract was signed to begin the project.
Throughout the modernization, MEI installed a MEI power unit, Vertitron controller and reflex selector, a GAL MOVFR door operator and Innovation fixtures. This project was even completed ahead of schedule which made the customer very happy.
At MEI, we strive to provide excellent customer service and take care of all our customers’ elevator needs. This successful modernization was completed by mechanic Bryant Gish and apprentice Wes Cook.
MEI Completes Repairs at Hilton Garden Inn
The Hilton Garden Inn in Independence, MO approached MEI in July 2019 with elevator issues that their current service provider would not upgrade unless they completed a full modernization on the units. As we know, full modernizations on three elevators in a hotel is not ideal as it is very expensive and causes a lot of inconveniences for their staff and most importantly, their guests.
MEI responded right away. We surveyed the job and gave the Hilton a proposal to repair/replace certain components on two passenger elevators and one service elevator in order to make them more reliable and safer for their staff and guests.
In August, MEI began working on replacing both passenger elevator door clutches and all three elevators required new interlock arms and interlock contacts on every floor. A new submersible power unit was also installed.
The Hilton was so pleased with the quick, reliable work performed by MEI that after all upgrades were made, they signed a service agreement with us as well.
The MEI team who helped make this project successful included Branch Manager Rob Gress, Account Manager Billy Mitchell and Mechanic James Kennedy.
Jessica Hinkle, GM at The Hilton, said “I wanted to send a tremendous THANK YOU to MEI, the crew, and specifically James. Please let him know that if there was a crew member of the month program- he should receive it! He was courteous, informative, kind, and patient throughout all of this process.”
At MEI, the customer is our number one priority and we strive to find the most cost-effective solution that will give them the results they are looking for.
MEI Solves the “Shake, Rattle and Roll”
Sisters of Charity of Leavenworth, KS have had a service contract with MEI for more than four years. During that time, they have become a loyal customer who count on us for all their elevator needs.
The case was no different when the north elevator went down in their Mother House and it needed immediate attention as it is used daily. The MEI team stepped in to find the problem and worked to get it fixed as fast as possible.
After surveying the job, it was discovered they would need to modernize the elevator in order to get it back in working condition. We were able to rush the equipment and got it started five weeks faster than normal lead times.
The 4,000 lb. traction passenger elevator received a new overhead traction machine, rope gripper, controller, hoistway wiring, new fixtures and a new machine room.
When the modernization was complete, Sister Rita, the Mother House Administrator said, “MEI just completed a total remodel of an old elevator that used to “shake, rattle and roll” whenever it moved between floors. Our experience with MEI, their management and workers was one that even our housekeeping staff commented on. A housekeeper stopped me in the halls to comment that the workspace was left cleaned, vacuumed and everything in place every time they worked there. The elevator remodeled was one that is in a critical place in the building and has a very heavy ridership. Everyone comments on how smooth the ride is and what a great difference it has made especially in their confidence riding. MEI has always been very responsive when we have had needs with any of our elevators. I am very grateful that we are working with a company like MEI who is responsive in a reasonable timeframe.”
The MEI team that made this modernization possible were Branch Manager Rob Gress, Account Manager Leslie Hays, Project Manager Dana Enemark and Mechanics Bryant Gish, Wes Cook, Justin Kennedy and Dennis Smith.
Hear What Our Satisfied Customers Have To Say
JCCD has used MEI for the past several years, since our building was built and they’ve performed all of the servicing for our ever since it was installed. They’ve always arrived on time and when requested, they are prompt, courteous and get the job done. Mike Bales has been our service tech for a few years and he is very friendly and professional. They do a great job.
– Donna C. (Google Review)
Our experience with MEI has been very positive. Their folks are quick to respond and have always worked with us in a very professional and timely manner.
– Larry P. (Google Review)
Always satisfied with service! Technicians are polite & always willing to answer any questions we have. Best in Kansas City!
– Steve A. (Google Review)
Responsive, versatile, good value.
– Steve F. (Google Review)
MEI just completed a total remodel of an old elevator that used to “shake, rattle and roll” whenever it moved between floors. Our experience with MEI, their management and workers was one that even our housekeeping staff commented on. A housekeeper stopped me in the halls to comment that the work space was left cleaned, vacuumed and everything in place every time they worked there. The elevator remodeled was one that is in a critical place in the building and has a very heavy ridership. Everyone comments on how smooth the ride is and what a great difference it has made especially in their confidence riding. MEI has always been very responsive when we have had needs with any of our elevators. I am very grateful that we are working with a company like MEI who is responsive in a reasonable timeframe.
– Rita M. (Google Review)
I have been working with Billy, Justin and Dennis for the past 4 years. They have done a great job maintaining the elevators at Missouri Western State University. They are very proactive and are willing to help plan out major repairs so we can plan for the repairs in our budgets. They are quick to respond to emergency situations. They take care of all our elevator needs and are willing to go the extra mile to make sure we are more than satisfied with their service. Thanks MEI for being a company we can depend on.
– Shelle B. (Google Review)
It doesn’t matter what kind of problem comes up Rob and the guys at MEI are always there to help out, make suggestions or whatever it takes, they make it happen. Documentation is always available when its needed, they are on top of upgrades, they help with new installs and always make suggestions that are in our best interest. We truly value the 14 year relationship we have built with Rob and his crew.
– Julie B. (Google Review)
I’ve worked with Rob, Chris and the MEI guys for 28 years, even before they were MEI. We have an old building with 3 old elevators and they do a great job keeping them running smoothly. They do the maintenance, repairs and annual inspections. They keep it all done on schedule and I don’t have to worry about anything. I have a great working relationship with MEI and would recommend their services to anybody.
– Dan F., cfm Distributors, Inc.
We have 50 elevators and/or chairlifts that MEI maintains monthly. Several different Manufactures and Models. They are knowledgeable of all the elevators we have. Their versatility of knowledge makes them the perfect fit for us. All of the staff is always easy to work with and communicate very well.
– Lisa G. (Google Review)
I have worked with MEI Elevator Solutions for approximately 13 years. The service that they provided my properties far exceeded the service I ever received from previous elevator contractors. They will go above and beyond to give great service and competitive pricing and their follow through is unmatched. This is hands down the best elevator contractor in Kansas City!
– Emily H. (Google Review)
I’ve worked with MEI for over a decade as they helped keep a very old elevator functioning. Great response time when we really needed them. This year MEI installed a brand new elevator which we are thrilled to say is safe and reliable. The installation went really well. They finished ahead of schedule (when does that ever happen?) and the installation technicians were terrific. Great communication between MEI and our staff.
– Lori S. (Google Review)
MEI has been taking care of my elevators, at several properties for over 10 years. If you are in need of upgrades/mods, this is who you want to call, very professional. New ownership just had me bid out elevator contracts and MEI is the best price and best service.
– Murphy (Google Review)
Great Service – Great People. Have worked with MEI for nearly 18 years at all my properties. Would not change. Best Elevator Company in town.
– Mark F. (Google Review)
MEI is the best in the business. Any problem big or small, they will find a long term solution.
– Argyle (Google Review)