MEI-Total Elevator Solutions – Kansas City
Service Location: Kansas City, KS – Regional Office
Address: 1144 Booth Street, Kansas City, KS 66103
Phone number: 816-221-3778
Office Hours: M-F 8-4:30PM
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MEI Completes Repairs at Hilton Garden Inn
The Hilton Garden Inn in Independence, MO approached MEI in July 2019 with elevator issues that their current service provider would not upgrade unless they completed a full modernization on the units. As we know, full modernizations on three elevators in a hotel is not ideal as it is very expensive and causes a lot of inconveniences for their staff and most importantly, their guests.
MEI responded right away. We surveyed the job and gave the Hilton a proposal to repair/replace certain components on two passenger elevators and one service elevator in order to make them more reliable and safer for their staff and guests.
In August, MEI began working on replacing both passenger elevator door clutches and all three elevators required new interlock arms and interlock contacts on every floor. A new submersible power unit was also installed.
The Hilton was so pleased with the quick, reliable work performed by MEI that after all upgrades were made, they signed a service agreement with us as well.
The MEI team who helped make this project successful included Branch Manager Rob Gress, Account Manager Billy Mitchell and Mechanic James Kennedy.
Jessica Hinkle, GM at The Hilton, said “I wanted to send a tremendous THANK YOU to MEI, the crew, and specifically James. Please let him know that if there was a crew member of the month program- he should receive it! He was courteous, informative, kind, and patient throughout all of this process.”
At MEI, the customer is our number one priority and we strive to find the most cost-effective solution that will give them the results they are looking for.
Hear What Our Satisfied Customers Have To Say
I have been working with Billy, Justin and Dennis for the past 4 years. They have done a great job maintaining the elevators at Missouri Western State University. They are very proactive and are willing to help plan out major repairs so we can plan for the repairs in our budgets. They are quick to respond to emergency situations. They take care of all our elevator needs and are willing to go the extra mile to make sure we are more than satisfied with their service. Thanks MEI for being a company we can depend on.
– Shelle B. (Google Review)
It doesn’t matter what kind of problem comes up Rob and the guys at MEI are always there to help out, make suggestions or whatever it takes, they make it happen. Documentation is always available when its needed, they are on top of upgrades, they help with new installs and always make suggestions that are in our best interest. We truly value the 14 year relationship we have built with Rob and his crew.
– Julie B. (Google Review)
I’ve worked with Rob, Chris and the MEI guys for 28 years, even before they were MEI. We have an old building with 3 old elevators and they do a great job keeping them running smoothly. They do the maintenance, repairs and annual inspections. They keep it all done on schedule and I don’t have to worry about anything. I have a great working relationship with MEI and would recommend their services to anybody.
– Dan F., cfm Distributors, Inc.
We have 50 elevators and/or chairlifts that MEI maintains monthly. Several different Manufactures and Models. They are knowledgeable of all the elevators we have. Their versatility of knowledge makes them the perfect fit for us. All of the staff is always easy to work with and communicate very well.
– Lisa G. (Google Review)
I have worked with MEI Elevator Solutions for approximately 13 years. The service that they provided my properties far exceeded the service I ever received from previous elevator contractors. They will go above and beyond to give great service and competitive pricing and their follow through is unmatched. This is hands down the best elevator contractor in Kansas City!
– Emily H. (Google Review)
I’ve worked with MEI for over a decade as they helped keep a very old elevator functioning. Great response time when we really needed them. This year MEI installed a brand new elevator which we are thrilled to say is safe and reliable. The installation went really well. They finished ahead of schedule (when does that ever happen?) and the installation technicians were terrific. Great communication between MEI and our staff.
– Lori S. (Google Review)
MEI has been taking care of my elevators, at several properties for over 10 years. If you are in need of upgrades/mods, this is who you want to call, very professional. New ownership just had me bid out elevator contracts and MEI is the best price and best service.
– Murphy (Google Review)
Great Service – Great People. Have worked with MEI for nearly 18 years at all my properties. Would not change. Best Elevator Company in town.
– Mark F. (Google Review)
MEI is the best in the business. Any problem big or small, they will find a long term solution.
– Argyle (Google Review)