Detroit Elevator Service

Water Damage Causes Elevator Shut Down

The Maple Office building in Troy, MI is a two-story, 21,000 square foot building that leases office space to multiple businesses. When their machine room experienced water damage, the elevator was no longer in service.

MEI quickly went out, surveyed the job and realized many components needed to be replaced in order to get the elevator back in working condition. After getting the approval to proceed with the recommended upgrades, MEI got parts ordered and started the job as soon as they were able.

In the machine room, the controller was replaced with a Vertitron controller and solid-state starter. MEI also replaced wiring and installed a new submersible power unit. MEI replaced and installed a GAL door operator, hall stations, door gibs, fire tabs and Innovation fixtures. In the hoistway, the cartop station was replaced along with limit switches, pit ladder and wiring to accommodate the new system.

After the modernization was complete, the 2,000 lb. passenger elevator was back up and running. This project met all customer expectations when it came to getting the project completed on time.

The MEI team that worked on this project include Account Manager Jerry Solomon, Mechanic Todd Parker and Apprentice Joe Meier.

Hear What Our Satisfied Customers Have To Say

MEI is our elevator contractor. Christian F. has been our service and routine maintenance technician for years. He maintains and repairs our units at multiply locations. Christian’s experience, attention to details and knowledge of various makes and models make him a pleasure to work with. I had little to no knowledge of how the units operate prior to Christians. He has allowed me to tag along with him and always takes time to explain what the issues are and how the units operate. My service calls are always answered in timely manner and honestly I wouldn’t want to work with any other tech. Christian, thanks for all you do. ROGER!!!
– Sandra, Auxiliary Services Manager University of Detroit Mercy (Google Review)

We have been dealing with MEI for many years. Their services are great. They are always there and on time when needed. The staff is wonderful. Jerry is great. He comes out of his way to help solve any issue we have with the elevator.
– Sal A. (Google Review)

I am a commercial property manager who discovered MEI a few years ago and have never worked with a better elevator company! I have direct access to my account rep, Jerry, who is more than helpful and responsive. I can reach out to him anytime of the day and we have built a fantastic working relationship. He recognizes the urgency of any issues we have and always finds a way to address it right away. We have handed over all of our multi-story buildings and will continue to use them in the future. Excellent service at a great price and you will never get lost in the shuffle. Highly recommend!
– Jennifer W. (Google Review)

I have used MEI for the last 4 years after they acquired the locally owned company I was using called Michigan Elevator. I like to use local vendors for my service contracts as I find they are more responsive and simply care more about my business, that said, I was slightly concerned when MEI took over my contract, on the contrary, after 4 years I can confidently say I have zero concerns with the service I receive from MEI. On of the main reasons for my confidence in MEI is that my service/sales rep from Michigan elevator, Jerry Solomon, joined MEI and has continues to be my rep, which has given me a great level of comfort based on the relationship we have developed over 17 years of working together. However, I also must say that every person I have worked with or met who is part of MEI has been outstanding, from Duncan, who completed major renovation work on our 6 elevators, to Joe and Todd who service my cars to this day, MEI feels like the local companies I prefer to work with, even though they are substantially bigger in scale. I highly recommend MEI for any of your elevator needs.
– Jason McGrew, Director of Facilities The Townsend Hotel (Google Review)