Service Location: Springfield, MO
Address: 3107 L-3 E. Chestnut, Springfield, MO 65802
Phone number: 417-450-4617
Office Hours: M-F 7:30-3:30PM
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Services Offered for all brands of equipment
Springfield, Branson, Joplin, Nevada, Lebanon, Camdenton, Osage Beach, Lake Ozark, West Plains, Ozark, Neosho, Rolla, Waynesville, Pittsburg, KS, Fort Scott, KS
Also serving the Kansas City area – click here to contact our Kansas City office.
MEI Completes Repairs at Hilton Garden Inn
The Hilton Garden Inn in Independence, MO approached MEI in July 2019 with elevator issues that their current service provider would not upgrade unless they completed a full modernization on the units. As we know, full modernizations on three elevators in a hotel is not ideal as it is very expensive and causes a lot of inconveniences for their staff and most importantly, their guests.
MEI responded right away. We surveyed the job and gave the Hilton a proposal to repair/replace certain components on two passenger elevators and one service elevator in order to make them more reliable and safer for their staff and guests.
In August, MEI began working on replacing both passenger elevator door clutches and all three elevators required new interlock arms and interlock contacts on every floor. A new submersible power unit was also installed.
The Hilton was so pleased with the quick, reliable work performed by MEI that after all upgrades were made, they signed a service agreement with us as well.
The MEI team who helped make this project successful included Branch Manager Rob Gress, Account Manager Billy Mitchell and Mechanic James Kennedy.
Jessica Hinkle, GM at The Hilton, said “I wanted to send a tremendous THANK YOU to MEI, the crew, and specifically James. Please let him know that if there was a crew member of the month program- he should receive it! He was courteous, informative, kind, and patient throughout all of this process.”
At MEI, the customer is our number one priority and we strive to find the most cost-effective solution that will give them the results they are looking for.